Description
Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal.

This issue affects CSM (Customer Service Management): from 6.8.9 before 8.0.3.
Published: 2026-09-07
Score: 7.5 High
EPSS: < 1% Very Low
KEV: No
Impact: n/a
Action: n/a
AI Analysis

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Remediation

No vendor fix or workaround currently provided.

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Tracking

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Advisories

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History

Wed, 09 Sep 2026 00:15:00 +0000

Type Values Removed Values Added
References
Metrics threat_severity

None

threat_severity

Important


Tue, 08 Sep 2026 21:00:00 +0000

Type Values Removed Values Added
First Time appeared Next4biz
Next4biz csm (customer Service Management)
Vendors & Products Next4biz
Next4biz csm (customer Service Management)

Tue, 08 Sep 2026 15:30:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Tue, 08 Sep 2026 12:30:00 +0000

Type Values Removed Values Added
Description Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal. This issue affects CSM (Customer Service Management): from 6.8.9 through 07092026. NOTE: The vendor was contacted early about this disclosure but did not respond in any way. Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal. This issue affects CSM (Customer Service Management): from 6.8.9 before 8.0.3.

Mon, 07 Sep 2026 14:30:00 +0000

Type Values Removed Values Added
Description Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal') vulnerability in Next4Biz Information Technologies Inc. CSM (Customer Service Management) allows Path Traversal. This issue affects CSM (Customer Service Management): from 6.8.9 through 07092026. NOTE: The vendor was contacted early about this disclosure but did not respond in any way.
Title Path Traversal in Next4Biz's CSM (Customer Service Management)
Weaknesses CWE-22
References
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}


Subscriptions

Next4biz Csm (customer Service Management)
cve-icon MITRE

Status: PUBLISHED

Assigner: TR-CERT

Published:

Updated: 2026-09-08T14:46:15.629Z

Reserved: 2026-04-15T16:35:43.534Z

Link: CVE-2026-6377

cve-icon Vulnrichment

Updated: 2026-09-08T14:46:08.373Z

cve-icon NVD

Status : Deferred

Published: 2026-09-07T15:17:31.547

Modified: 2026-09-08T15:18:44.593

Link: CVE-2026-6377

cve-icon Redhat

Severity : Important

Publid Date: 2026-09-07T14:15:48Z

Links: CVE-2026-6377 - Bugzilla

cve-icon OpenCVE Enrichment

Updated: 2026-09-08T20:36:50Z

Weaknesses